Using PhoneGap Build? Check out the new support forum

mobile (This post is more than 2 years old.)

Edit: I'm sorry folks - it looks like this forum is not released yet. I'll edit the post when it is.

The title pretty much says it all. :) If you use PhoneGap Build, there is a new support site located here: https://forums.adobe.com/community/phonegap

And because I feel weird posting a blog entry that is so short, here is a random image from placekitten.com:

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Archived Comments

Comment 1 by Phillip Senn posted on 11/3/2014 at 9:55 PM

"Access to this community or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here."

Comment 2 by Raymond Camden posted on 11/3/2014 at 9:58 PM

Confirmed - I had to login to see it. Checking into why.

Comment 3 by Petra posted on 11/3/2014 at 10:10 PM

A new support forum for PGB? But why? Wouldn't it be better for the few support people to focus on one single place?
They have trouble keeping up with the pace, already.

Comment 4 by Gary F posted on 11/4/2014 at 7:47 AM

I didn't realise there was a support forum already. I looked and immediately found an answer for a major problem I experienced a few weeks back with my IOS build: "PhoneGap is NOT compatible with IOS8 concerning Geolocation". Well that's not much of a setback. I mean, who uses Geolocation anyway? :-( You'd think they'd fix this as soon as IOS 8 was released.

Comment 5 by Petra posted on 11/4/2014 at 12:02 PM

Gary F: that's exactly my point. Currently, PGB support is way understaffed (as it seems). They can't keep up with support requests, and the back office has trouble keeping up with what Apple, Google and Microsoft are doing.
A new, second support forum would even require more resources from Adobe. Also, developers would have to look through archives on multiple forums to find Q&A (which might even be ansered in contradiction to each other). They might decide to post the very same question to both places. Regular forum denizens who are willing to help, will then either be able to see just part of the Q&A (when staying on one forum) or they are 'forced' to help out in multiple places simultaneously.
As developers know very well: redundancy is bad!